Terms and Conditions

Website and inquiries

J&A Exterior provides information about gutter and exterior services and accepts requests for estimates. Submitting a request does not confirm a booking, price, service availability, or contract. Project scope, price, schedule and any warranties are set out in a separately agreed proposal or service agreement. These website terms do not replace that agreement.

Information you submit

Provide accurate contact and project details, and upload only content you have permission to share. Do not submit payment details, identity documents or other sensitive information through estimate forms. J&A Exterior may use submitted details and photos to respond to your request, assess it and coordinate requested services, as described in our Privacy Policy.

Appropriate use

Use this website lawfully. Do not attempt unauthorized access to the site or interfere with its operation. Site content may not be reused commercially without permission, except as permitted by law.

SMS program: J&A Exterior Internal Lead Alerts

This program sends notifications to the business owner and designated staff who have explicitly agreed to receive them when a new website inquiry arrives. Messages may include the lead’s name, the requested service, and an instruction to review the customer relationship system. The program sends no promotional messages and no customer messages. Submitting a customer estimate form does not enroll the customer in these internal alerts. Participation requires each recipient’s separate, documented affirmative consent before their number is added to the internal notification workflow; these terms alone do not enroll anyone.

SMS program: message details

Message frequency varies with inquiry volume. Message and data rates may apply to incoming and outgoing texts; check with your wireless provider about plan charges. Reply STOP to the sending number to stop receiving program messages; an opt-out confirmation may be sent. To rejoin, provide fresh consent through the enrollment process. Reply HELP for assistance, or contact office@jaexterior.com or 248-438-8078.

SMS program: age restriction

You must be at least 18 years old and be the business owner or an authorized J&A Exterior staff member to enroll in internal lead-alert text messages. This SMS program is not intended for anyone under 18.

SMS program: limits and consent

Carriers are not liable for delayed or undelivered messages. Delivery depends on carrier and network availability, so do not rely on texts for emergencies. Consent to receive SMS is not a condition of any service, purchase, or employment. For how we handle mobile information, see our Privacy Policy.

Website availability and links

Information on this website may change, and occasional errors or interruptions may occur. Contact J&A Exterior to confirm project-specific details. External websites have their own terms and privacy policies. Nothing in these terms excludes rights or remedies that cannot legally be excluded.

Changes

We may update these terms and will post changes on this page with a revised effective date. Material changes to the SMS program that require new consent will require that consent before enrollment under the changed scope.

Contact

J&A Exterior, office@jaexterior.com, 248-438-8078.

Please also read our Privacy Policy.