Welcome to J&A Exterior! We’re dedicated to making our service the most hassle-free experience you’ve had with home improvement. Here’s how we ensure a smooth process for you.
Upon your call, we’ll discuss your gutter concerns and gather some details to know you better. Then, we’ll assign a team member to schedule a home evaluation. After our initial chat, expect a few emails and messages from us to introduce our services and outline what to expect next.
On the morning of your appointment, we’ll confirm our visit. Our comprehensive evaluation goes beyond just gutters—we inspect your entire home, including the landscape, foundation, roof, fascia, and basement, to guarantee a waterproof solution. We’ll conclude with a score sheet detailing your home’s condition and personalized solutions for you.
After the evaluation we will provide you the best options for your home. This is when you decide on gutter sizing, color, material, protection and more. We will also discuss our warranties and show you samples of exactly what’s going to be installed on your home.
We value your time, so after discussing materials, we’ll measure your home and prepare a detailed proposal. We’ll share how we arrived at our price, including all materials and measurements, followed by presenting you with the quote. To further inform you, we’ll leave samples and brochures detailing our products and installation methods.
You have decided to move forward with us for your gutter installation. We will provide you with a folder containing details about us, our frequently asked questions, maintenance tips and more information to better help you understand what to expect when working with J&A.
Once you approve the proposal, we’ll coordinate to find the best installation date for your new gutters. Expect confirmation emails and texts as the date approaches. Meanwhile, explore our free maintenance plans to keep your gutters in top condition.
On installation day, we’ll confirm our arrival in the morning. Our team, identifiable by our company trucks, will meet with you for a quick walkthrough to align on the project details before starting.
Our expert team will install your new gutters, emphasizing honesty and quality. Should issues arise, we’ll keep you informed, even if it means a delay. Most installations are completed in one day by our 3-6 person team, ensuring efficiency without compromising quality.
Once your gutters are installed, the lead technician will conduct a final walkthrough with you for approval. Simultaneously, our crew cleans up debris and uses magnets to remove any metal or nails, ensuring your property is spotless.
After installation, we’ll offer a maintenance plan to extend your gutters’ life beyond 50 years, covering cleaning, inspections, and winter prep. Opt into our newsletter for discounts, early booking, and valuable maintenance tips.
Thank you for exploring our step-by-step process. Our aim is to ensure you’re fully informed about what happens at your home. We’re eager to partner with you on installing your new gutter system.
